Terms of Service

Welcome to House of Haippo Toor. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our store.

1. Overview

This website is operated by House of Haippo Toor. Throughout the site, the terms “we,” “us,” and “our” refer to House of Haippo Toor. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions outlined here, you may not access the website or use any services.

2. Account Terms

By creating an account on our store, you agree to:

Provide accurate, complete, and current information
Maintain the confidentiality of your account credentials
Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

3. Pricing & Payment

All prices are listed in Canadian Dollars (CAD) unless otherwise stated
Prices are subject to change without notice
We reserve the right to modify or discontinue products at any time

Accepted payment methods may include:

Credit cards
Debit cards
Shopify Payments
Other secure payment providers offered at checkout

By placing an order, you confirm that you are authorized to use the selected payment method.

4. Product Descriptions

We strive to ensure all product descriptions, images, and pricing are accurate. However:

Colors may appear differently depending on device screens
Minor variations in handmade or customized products may occur
We do not guarantee all product information is error-free

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Order Acceptance & Cancellation

We reserve the right to:

Refuse or cancel any order
Limit quantities purchased per customer
Cancel orders suspected of fraud or unauthorized activity

If your order is cancelled after payment has been processed, a refund will be issued to your original payment method.

Orders may only be cancelled before processing of the order.

6. Shipping & Delivery

We aim to process and ship orders promptly. However:

Delivery times are estimates only
Delays caused by carriers, customs, weather, or unforeseen circumstances are outside our control
Customers are responsible for providing accurate shipping information

We are not responsible for lost packages due to incorrect addresses entered at checkout.

7. Returns & Refunds

Our Return & Refund Policy outlines eligibility, timelines, and procedures for returns, refunds, and exchanges.

Key points include:

Returns accepted within 10 DAYS
Flat return fee of $8.99 CAD per return
Refunds processed within 7 DAYS after approved inspection

Please review our full Return & Refund Policy for complete details.

8. Prohibited Uses

You may not use our website or services:

For unlawful purposes
To violate any Canadian laws or regulations
To transmit malicious software or harmful code
To infringe upon intellectual property rights
To engage in fraud, harassment, abuse, or misleading activity

Violation of these terms may result in immediate termination of access to our services.

9. Intellectual Property

All website content including logos, images, branding, graphics, product photos, and text are the property of House of Haippo Toor and may not be copied, reproduced, or used without written permission.