Shipping policy

Shipping Policy

Thank you for shopping with House of Haippo Toor. We are committed to providing a smooth and reliable shipping experience for our customers.

Order Processing Time

Orders are processed within [1-2 BUSINESS DAYS] after payment is confirmed.

Please note:

  • Orders are not processed on weekends or holidays
  • During high-volume periods, processing times may be slightly delayed

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Methods

We offer the following shipping options at checkout:

  • Standard Shipping
  • Expedited Shipping
  • Express Shipping (if available)

Available shipping methods may vary depending on your location.

Shipping Costs

Shipping rates are calculated at checkout based on:

  • Order weight
  • Shipping destination
  • Selected shipping method

Estimated shipping costs:

  • Standard Shipping:
  • Expedited Shipping: 
  • Free Shipping on orders over $75 CAD

All prices are listed in CAD (Canadian Dollars) unless otherwise stated.

Delivery Timeframes

Estimated delivery times after shipment:

Canada

  • Standard Shipping: [5-7 Days]
  • Expedited Shipping: [3-4 Days]

United States

  • Standard Shipping: [10-12 Days]

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Tracking Information

Once your order ships, you will receive a tracking number via email.

Tracking updates may take up to 24-48 hours to appear after shipment confirmation.

If you do not receive tracking information within [2-3 Days], please contact us at:

Toor.2611@gmail.com

Delivery Issues & Delays

While we work closely with shipping carriers, House of Haippo Toor is not responsible for delays caused by:

  • Weather conditions
  • Customs clearance
  • Carrier service interruptions
  • Incorrect shipping information provided by customers

Please ensure your shipping address is accurate at checkout.

If your package is marked as delivered but cannot be located, we recommend contacting the shipping carrier first.

Lost or Stolen Packages

House of Haippo Toor is not responsible for lost or stolen packages confirmed as delivered by the carrier.

If you experience delivery issues, please contact us and we will do our best to assist you.

International Shipping

We currently offer international shipping to select countries.

Please note:

  • International customers are responsible for any customs duties, import taxes, or fees charged by their country
  • Delivery times may vary depending on customs processing

If international shipping is unavailable for your location, please contact us before placing an order.

Contact Us

If you have any shipping-related questions, please contact us:

House of Haippo Toor
Email: Toor.2611@gmail.com
Business Hours: 9am -5pm (Mon to Fri)